Support

Need help? Here's how to reach us.

Email us

For account issues, billing, or anything else.

support@whilecommerce.com

WhatsApp

Quick questions? Chat with us directly.

Message on WhatsApp
We typically respond within a few hours during business hours (Mon–Sat, 10am–7pm IST).

Common questions

I forgot my password

We use email OTP for login — no passwords to forget. Just enter your email and we'll send you a code.

How do I upgrade my plan?

Go to Settings in your dashboard. You can upgrade or downgrade anytime.

How do I connect my domain?

In your dashboard, go to Settings → Domain. Add your domain and update your DNS records. We'll guide you through it.

Can I get a refund?

Yes — if you're not happy within the first 7 days of a paid plan, email us and we'll refund you. No questions asked.